It is your responsibility to treat the facilities with respect.
2. Building Access
Upon booking you will receive a confirmation email with details of how to access the building. It is your responsibility
to unlock the premises if required for your access, and to also lock them after use if you are
the last person on the premises. Please check that there is no-one upstairs in the meeting room or in the changing rooms and switch off all the lights.
3. Security
The premises are monitored by cameras 24/7. Damages will be sought from anyone using the
facilities without payment or who causes damage.
4. Reporting Issues
If you find anything broken or in need of attention, please send an email to our information
email address, details of which are on the contact page.
5. In case of emergency
Contact details are listed on our contact page, as well as in the booking confirmation
email that will be sent to you.
6. Cancellations and Refunds
You can cancel a booking on-line at any time. If cancelled less than 24 hours before your booking, then no
credit note or refund can be given. Cancellations 24 hours or more before the booking are given
a credit note, for use within the following four weeks. Refunds are given at the discretion of
company management only.
7. Badminton Use
Please wear clean indoor sports shoes with non-marking soles. If you are not sure if your
footwear will mark the floor and the soles are black then please do not use them. Do not move
chairs on to the courts and please do not eat food on court. The seating area is provided for
this purpose.
PLEASE READ THE FOLLOWING GUIDANCE FOR DRILL HALL USE DURING COVID-19 SOCIAL DISTANCING
It is vital that you have someone who is responsible for your session and who keeps a record of those playing in accordance with the NHS Test and Trace arrangements.
Players should NOT come to the Drill Hall if they are feeling unwell or exhibiting signs of COVID-19 including, but not limited to, a cough or a temperature.
In the event that any of your group test positive for Covid following use of the Drill Hall you MUST advise the bookings secretary via text or voicemail to 07909 151994 immediately and refer to NHS Track and Trace.
When arriving:
You should not arrive earlier than your booked session time to avoid contact with group leaving from the previous session
You should arrive ready-changed for your sport excluding your playing shoes
You should use the hand sanitiser prior to entering the hall/meeting room/range
During play/use
You are responsible for ensuring that you and your group abide by social distancing measures as advised by the government and those recommended by your sport governing body.
Players must stay in a bubble of no more than 6 throughout the booking regardless of numbers in your group
Use the spray and cloths provided to wipe down any surfaces that you touch, such as chairs/bench seating. The spray and cloths are NOT to be removed from the hall
You should bring your own hand sanitiser with you and use this regularly and as directed by your sport governing body
Do NOT touch the nets or posts
For players not on court please abide by social distancing in the seating areas
Players on Court 2 should break play to allow others to access Court 3 while maintaining social distancing
After use
Access to the changing rooms/toilets will remain, but showers must not be used.
Please vacate the hall 5 minutes prior to the end of your scheduled session to avoid contact with groups arriving for the following session
PLEASE NOTE:
We will not be able to keep any lost property – anything left in the hall will be disposed of.
We are sanitising the hall weekly and have increased the frequency of cleaning the facility for your protection.
Hand sanitisers are provided in the lobby, in the hall and outside the meeting room.